Visitor Experience Assistant
Located along the breath-taking Dorset coastline, the Lulworth Estate is a world-renowned tourism destination and home to the iconic landmarks of Lulworth Castle, Durdle Door and Lulworth Cove. We pride ourselves on offering an exceptional visitor experience whist preserving the natural beauty and sustainability of our landscapes and estate.
The Opportunity
We are looking for an enthusiastic, approachable and energetic Visitor Experience Assistant to become part of our lovely team at Lulworth Castle for the upcoming season.
You will be a key member of the team, supporting the delivery of excellent visitor and event experiences across the castle site, welcoming and engaging with our visitors to ensure they enjoy every aspect of their visit.
This is a varied, hands-on role where no two days are the same and is perfectly suited to those who thrive in public-facing settings and are passionate about helping visitors get the most out of their time here, whilst contributing to the stewardship of our outstanding castle and park.
Responsibilities will include ticketing and visitor welcome, care and presentation of the site, stewarding private hire events and serving customers in the on site tearoom. Applicants must be reliable and able to work varied hours including weekends and evenings, must have strong communication and customer service skills, the ability to work as part of a team in a fast-paced environment, remain calm under pressure and have good physical strength and stamina.
In return, we offer a competitive salary, a collaborative and lively working atmosphere in a stunning location, as well as opportunities to develop new skills, particularly in care and presentation, guest services, and visitor engagement.
This is a seasonal role until the end of October 2026. Working hours are between 21 and 40 hours per week on a rota basis.
Desirable skills/qualifications: First Aid, Barista experience, events experience, knowledge of history and/or local history.
Vacancy Status: Seasonal
MORE