Residential Property Manager

Job Title: Residential Property Manager  

Post Reference No: PR01a  

Reports to: Head of Property  

Grade/Salary: The salary for this post will be in the range of £40,000 to £50,000 per annum dependent on qualifications, skills and experience.    

Hours: 35 hours per week – Monday – Friday – 9:00am – 5:00pm with flexibility to meet business needs.  

Status: Permanent 

Vision:   

The Lulworth Estate is seeking an experienced Property Manager to take responsibility for the performance and day-to-day management of our residential property portfolio.  

Based at Lulworth Castle and Park, you will be looking after residential properties (ranging from flats, cottages and gatehouses to extensive farm houses, a former Abbey paddocks and garden land) and our community of tenants and occupiers, located within 12,000 acres of Dorset countryside, including five miles of UNESCO World Heritage Jurassic Coastline. 

You will need to have in-depth knowledge and experience of compliance in regards to residential lettings and property management, in depth knowledge and experience in dealing with different types of tenancies and sublets and be confident and accountable for making key decisions day to day within the Property department regarding residential properties.   

This is a key full-time role within our wider Property Team which spans residential, commercial, rural, events, estate management, planning and development, all being a vital part of our diverse business and fundamental to our social and environmental values. The position reports directly to the Head of Property and currently has one direct report, whilst also working closely with the Buildings Team, Accounts Team, Property Services Co-Ordinator and Estate Office Team. 

Main Tasks and Duties: 

• To achieve the highest standards of management and optimum performance of the estate’s residential portfolio, with a focus on dwellings, paddocks, allotments and garden land. 
• Provide Landlord and Tenant expertise including lease/licence negotiations, rent reviews, renewals, notices, market valuations. Preparation of tenancy documentation, including plans using QGIS or similar. 
• Budget setting and performance for the residential portfolio income and expenditure. 
• Optimise the potential of the portfolio, driving income and increasing value whilst balancing long term business, social and environmental objectives. 
• Champion high professional standards of communication and service to stakeholders, tenants, occupiers and members of the community. Lead strategy to enhance tenant experience. 
• Ensure up-to-date legal and regulatory compliance and associated record-keeping for all properties, contracts and agreements. Develop implementation for portfolio future-proofing. 
• Collaborative planning and implementation of planned and reactive repairs, alongside the Buildings Manager. Involvement with the specification and management of refurbishment projects. 
• Implementation of sustainable practices to minimise environmental impact and promote energy efficiency. 

• Management of the rent roll, ensuring accurate reviews, minimal debtors, timely payments and appropriate action for defaults. 
• Administration of service charges and covenants. 
• Oversee efficient utility and service supply management as well as council tax/rates and void costs, where applicable. 

For the full person specification inclusive of essential / desirable criteria for the post please view the full job description

Applications:-

Applicants for this position must send their CV with a covering letter to recruitment@lulworth.com.

We are not accepting CVs at this stage from Recruitment Agencies

The Closing Date for Applications: Monday 27 November at 9:00am

Proposed Interview Date: Monday 4 December 2023

We reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible. Please add recruitment@lulworth.com to your list of safe senders to ensure that any correspondence from us does not go directly into your spam folder.

You will be asked to provide evidence of all the qualifications listed on your application form at interview.

Please ensure you read our GDPR Candidate Privacy Notice to understand how your data is processed. This can be found on the Lulworth website under the recruitment page or you can request a copy by emailing recruitment@lulworth.com.

Following receipt of completed application forms, if you have not heard from us within 2 weeks of the closing date regrettably you will not have been short listed on this occasion. All short listed applicants will be contacted within 2 weeks of the closing date or no later than 3 days prior to the interview date (where an interview date is specified).