Visitor Experience Assistant
Located along the breath-taking Dorset coastline, the Lulworth Estate is a world-renowned tourism destination and home to the iconic landmarks of Lulworth Castle, Durdle Door and Lulworth Cove. We pride ourselves on offering an exceptional visitor experience whist preserving the natural beauty and sustainability of our landscapes and estate.
The Opportunity
We are looking for an enthusiastic, approachable and energetic Visitor Experience Assistant to become part of our lovely team at Lulworth Castle for the upcoming season.
You will be a key member of the team, supporting the delivery of excellent visitor and event experiences across the castle site, welcoming and engaging with our visitors to ensure they enjoy every aspect of their visit.
This is a varied, hands-on role where no two days are the same and is perfectly suited to those who thrive in public-facing settings and are passionate about helping visitors get the most out of their time here, whilst contributing to the stewardship of our outstanding castle and park.
Responsibilities will include ticketing and visitor welcome, care and presentation of the site, stewarding private hire events and serving customers in the on site tearoom. Applicants must be reliable and able to work varied hours including weekends and evenings, must have strong communication and customer service skills, the ability to work as part of a team in a fast-paced environment, remain calm under pressure and have good physical strength and stamina.
In return, we offer a competitive salary, a collaborative and lively working atmosphere in a stunning location, as well as opportunities to develop new skills, particularly in care and presentation, guest services, and visitor engagement.
This is a seasonal role until the end of October 2026. Working hours are between 21 and 40 hours per week on a rota basis.
Desirable skills/qualifications: First Aid, Barista experience, events experience, knowledge of history and/or local history.
Vacancy Status: Seasonal
MOREFood Kiosk Supervisor
Do you have a passion for hospitality? Are you looking for a role that fits your lifestyle whilst offering great opportunities? Would you like to work in a stunning location?
We are looking for a dynamic, enthusiastic and customer focused hospitality supervisor to lead the team in one of our busiest outlets, our mobile food kiosk overlooking the iconic Durdle Door!
This is a fantastic opportunity for a hard working, innovative person to take in hand an exciting venture and move it forward successfully through the busy summer season. If you have strong leadership skills, a passion for delivering excellent service and a great visitor experience and enjoy working in a fast-paced environment, we would love to hear from you.
As Supervisor, you’ll lead a small, dynamic team, ensuring top-quality service and products in a high-traffic, seasonal environment. From forecasting stock for sunny weekends to ensuring smooth daily operations, you’ll play a key role in creating an outstanding visitor experience against the stunning backdrop of the Jurassic Coast.
This is a full time, seasonal position, from mid-March until the end of September. The working hours will be between 35 and 40 hours per week over 5 days and will cover weekdays and weekends on a rota basis.
Due to the nature of the role, applicants must be 18 or older.
Who we’re looking for:
-Experience in food service, hospitality, or retail supervision.
-Strong organisational and planning skills, able to forecast demand and manage stock effectively.
-Confident leading a small team and creating rotas.
-Knowledge of Health & Safety and food hygiene regulations.
-Flexible, proactive, and able to work in a fast-paced, seasonal environment.
-Passionate about delivering exceptional customer experiences.
Are you ready to be part of a supportive team where your hard work and personality will be celebrated? Don’t wait – apply now with your CV and covering letter to recruitment@lulworth.com.
Vacancy Status: Seasonal
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