The Role:
Are you a friendly, proactive individual who enjoys engaging with people and working in a dynamic, scenic environment?
We are seeking a dedicated Visitor Welcome Host to join our team at the heart of the Lulworth Cove Visitor Centre, a key gateway to the iconic Jurassic Coast.
This is a varied and rewarding role, ideal for someone who takes pride in delivering excellent customer service, thrives in a team environment, and is happy to support both front-of-house and behind-the-scenes operations.
What you’ll be doing
• Provide a warm, professional welcome to all visitors, ensuring they feel informed and at ease.
• Offer guidance and information about the local area, walking routes, facilities, and the wider Lulworth Estate.
• Manage bookings, enquiries, and administrative tasks using systems such as Outlook, Excel, and the car park system.
• Maintain a clean, tidy, and well-presented Visitor Centre throughout the day.
• Respond to telephone and email enquiries in a timely and courteous manner.
• Assist with practical duties as required, including restocking materials, updating displays, and occasional maintenance tasks.
• Keep visitor information displays current and engaging, including maps, notices, and event details.
• Collaborate closely with colleagues across retail, visitor experience, and estate teams to ensure a seamless visitor journey.
Who we are looking for
• Someone who is naturally friendly, approachable, and enjoys helping others.
• Demonstrates confidence using digital tools, including Microsoft Outlook and Excel.
• Takes pride in maintaining high presentation standards and a welcoming environment.
• Is adaptable and willing to assist with a range of practical tasks.
• Has an interest in the outdoors and the unique heritage of the Lulworth Estate.
• Remains calm and positive under pressure.
• Works effectively both independently and as part of a team.
Why Join Us?
This is a fantastic opportunity to work in one of the UK’s most beautiful coastal locations, contributing to a memorable experience for thousands of visitors each year. Full training will be provided; we value attitude and enthusiasm above all. If you’re a people person who brings energy and positivity to every interaction, we’d love to hear from you. You don’t need to tick every box , if you’re a shining light of positivity and a natural people person, we can teach you the rest.
Both full and part time hours available.
We reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.
Please add recruitment@lulworth.com to your list of safe senders to ensure that any correspondence from us does not go directly into your spam folder.
You will be asked to provide evidence of all the qualifications listed on your application form at interview.
Reference:
VS02
Status:
Full Time
Pay:
£12.36
Pay Type:
Hourly
Interview Date:
TBD
Closing Date:
23/10/2025 10:00 am