The Role:
Located along the breath-taking Dorset coastline, the Lulworth Estate is a world-renowned tourism destination and home to the iconic landmarks of Lulworth Castle, Durdle Door and Lulworth Cove. We pride ourselves on offering an exceptional visitor experience whist preserving the natural beauty and sustainability of our landscapes and estate.
The Opportunity
We are looking for enthusiastic, approachable and energetic Visitor Experience Assistants to become part of our lovely team at Lulworth Castle for the upcoming season.
You will be a key member of the team, supporting the delivery of excellent visitor and event experiences across the castle site, welcoming and engaging with our visitors to ensure they enjoy every aspect of their visit.
This is a varied, hands-on role where no two days are the same and is perfectly suited to those who thrive in public-facing settings and are passionate about helping visitors get the most out of their time here, whilst contributing to the stewardship of our outstanding castle and park.
Responsibilities will include ticketing and visitor welcome, care and presentation of the site, stewarding private hire events and serving customers in the on site tearoom. Applicants must be reliable and able to work varied hours including weekends and evenings, must have strong communication and customer service skills, the ability to work as part of a team in a fast-paced environment, remain calm under pressure and have good physical strength and stamina.
In return, we offer a competitive salary and benefits package, a collaborative and lively working atmosphere in a stunning location, as well as opportunities to develop new skills, particularly in care and presentation, guest services, and visitor engagement.
These are seasonal roles beginning in March and running until the end of October 2026. Working hours are between 21 and 40 hours per week on a rota basis.
Desirable skills/qualifications: First Aid, Barista experience, events experience, knowledge of history and/or local history.
To apply, please send your CV and covering letter outlining your suitability for the role to recruitment@lulworth.com.
Key Responsibilities:
- Greeting visitors and providing a warm, welcoming first impression.
- Selling tickets and providing information about the castle and events.
- Supporting the operation of the tearooms, including serving customers with barista-made hot drinks, washing dishes, stock rotations.
- Assisting with event operations, including stewarding, parking management, and visitor guidance.
- Supporting event set-up and breakdown, including furniture and equipment movement.
- Assisting with general site operations as required to ensure smooth visitor flow.
- Maintaining high standards of customer service, safety, and presentation at all times, helping to create a positive, safe, and enjoyable experience for all visitors.
- Following all Health & Safety procedures.
- Assisting with evening and weekend events as required.
Benefits:
- Competitive salary of £12.36 per hour (for those aged 18 and above) with holiday paid on top at 12.07% of hours worked.
- Company pension scheme.
- Employee discount at all retail and hospitality outlets across the estate, plus free entry to Lulworth Castle for you and your family.
- Free parking at our three beautiful sites, Lulworth Cove, Lulworth Castle and Durdle Door.
- A free weekend ticket to Camp Bestival, held in the grounds of Lulworth Castle in August 2026.
We reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.
Please add recruitment@lulworth.com to your list of safe senders to ensure that any correspondence from us does not go directly into your spam folder.
You will be asked to provide evidence of all the qualifications listed on your application form at interview.
Reference:
LC02
Status:
Seasonal
Pay:
£12.36
Pay Type:
Hourly
Interview Date:
TBD
Closing Date:
06/03/2026 5:00 pm